|Region Province:||NCR, Metro Manila|
|Industry:||Call Center / IT-Enabled Services / BPO|
|Position Level:||Fresh Graduate|
|Monthly Salary:||Not specified|
|Educational Attainment:||Bachelor's / College Undergraduate|
|Preferred Age:||18 - Above|
Provides top-quality customer service assistance to all customers of a global discount supermarket. Interacts and supports the Team Captain in all initiatives aimed at driving team / individual performance and attaining team goals. As part of this team, you will handle customer service / product support calls / emails. You will be responsible to utilize available tools to provide single call resolution and maintaining the utmost in customer satisfaction. A combination of being a good listener, articulate, patient, and possessing the ability to explain a wide range of troubleshooting concepts to customers of varying levels of technical ability while maintaining a pleasant disposition makes an ideal agent.
Essential Functions & Responsibilities:
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