HR Contact Center Representative (Eastwood Libis, Quezon City)
Posted Date: 22-Aug-2017 | Closing Date: 21-Sep-2017
Job Overview
Region Province: NCR, Metro Manila
City: Quezon City
Industry: Call Center / IT-Enabled Services / BPO
Employment Type: Permanent
Position Level: Fresh Graduate
Monthly Salary: Not specified
Specialization: Human Resource Management
Educational Attainment: Bachelor's / College Degree
Work Experience: None
Preferred Age: None
Preferred Gender: None
Office Location

Job Responsibilities

Job Description:

This role encompasses HR Generalists and HR Specialists. They handle individual queries through calls and e-mail from all their customers (client employees and managers). Topics include, but are not limited to, Compensation & Benefits, Workforce Management, Skills Learning.The HR Generalists perform 1st level support and receive the queries first through direct calls and e-mails. The HR Specialists perform 2nd level support and handle more difficult, time consuming or special queries. This involves working closely with client HR teams in various countries. The employee prioritizes tasks and chooses the best method.

Job Requirements

Candidate Qualification(s):
  •  Fresh graduates are highly encourage to apply
  • Candidate must possess at least a Bachelor's/College Degree , any field.
  • Required language(s): English
  • Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
  • Must be flexible in a  shifting schedule schedule specially night shift.
  • Amenable working in Eastwood Libis, Quezon City
  • Must have above average to excellent communication skills
  • Preferably proficient in using MS Office (Word, Excel and Powerpoint)
  • Full time positions available


IBM Online Application:

To expedite the process of your application for the HR Contact Center Representative role, you may apply and create your Profile in our Global Opportunity Marketplace (GOM).

Here is a step-by-step guide on how to create a profile:

Step 1: Go to this link:
Step 2: Click Search all jobs and apply
Step 3: Search for the 98312BR for the HR Contact Center Representative
Step 4: Tick the box, then click Apply to job(s)
Step 5: Then tick Create a login
Step 6: A window for Legal Information/ Data Protection will pop-up.
Click agree to proceed.
Step 7: Complete the final steps, follow all instructions, and ensure to fill-out all necessary information.

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