What We Do

Qualfon is a global provider of contact center, back-office, and business process outsourcing (BPO) services. We offer a full suite of customer lifecycle services including sales, customer care, technical support, and retention programs, and we are experienced at operating large client programs across multiple geographies. Qualfon also supports a variety of communication channels including voice, chat, email, IVR, social media, and blogs.

More Value: Industry-Leading
Employee Retention

A strategic Global Footprint Backed by
Higly Experienced Leadership

A Financially Stable Company
Poised for Growth

We care for our employees who care for our clients.

Qualfon is a mission-driven business process outsourcing (BPO) company and a global provider of contact center services and back-office processing. Today, we have approximately 12,500 employees serving international brands across many industries, and our intelligent outsourcing locations span the United States, the Philippines, Guyana S.A., and Mexico… that means jobs. We hire customer service oriented people who are interested in building a career. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people… in other words Qualfon CARES… That’s it! We care for our employees who care for our clients.

We're Looking for Customer Service Representatives

Rewards and Perks:
  • Employee Involvement and Engagement Programs
  • Subsidy and Assistance Programs
  • HMO and Medical Benefits
  • Social Awareness and Community Involvement Activities
  • Counseling and Spiritual Development Programs
  • Minimum Educational Requirement - HIGH SCHOOL GRADUATE
  • Typing Skills, minimum 30WPM
  • Internet savvy and computer literate
  • Knowledge on Android Devices and smart phones is a plus
  • Flexible with Schedule – willing to work on shift schedules including the night shift
  • Basic Knowledge, in areas such as computers and selling techniques
  • Must be fluent in English – reading, comprehending, and writing
  • Can work FULL-TIME
  • Good communication skills
  • Good comprehension
  • Can start right away

G/F Skyrise 3 - Qualfon Building Cebu IT Park, Lahug, Cebu City

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