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CUSTOMER SERVICE REPRESENTATIVE - TELECOMMUNICATION

QUALIFICATIONS

  • Vocational course graduate or a 4-year course graduate, any field
  • Amenable to do shifting schedules, holidays and weekends
  • Must be amenable to work in Ortigas, Pasig City

PERKS

  • Salary is at Php 14,000 – 21,000
  • 20% Night Differential
  • HMO on day 1
  • Performance Incentive
EMAIL AND CHAT SUPPORT REPRESENTATIVE (TECHNICAL ACCOUNT)

QUALIFICATIONS

  • Finished at least 2nd year college or any 2-year vocational course, any field
  • Strictly 1 1/2 years of experience in Technical Support roles only, handling international accounts
  • Proven longetivity or tenure with past employments
  • Tech savvy with strong interest in learning new technology applications
  • Preferably handled an account using chat and/or email channels
  • Must have excellent English communication skills both written and oral
  • High attention to details
  • Willing to work night or graveyard shifts, holidays and weekends
  • Must be willing to work in Ortigas Centre, Pasig City

RESPONSIBILITIES

  • Perform back office work such as generating reports, creating events, etc. using the software
  • Provide level 1 chat and email support for basic customer concerns or requests

PERKS

  • Salary package is between Php 17,000 – 20,000 (depending on the tenure and the result of the screening process)
  • Purely non-voice account
  • No work during US Holidays, but are paid in full (additional vacation days)
  • Fixed shift and fixed offs (Graveyard Shift - Wednesday to Sunday)
  • Overtime is rare, this is to promote work-life balance
  • Accessible location in Ortigas, Pasig City
RECRUITMENT SPECIALIST

QUALIFICATIONS

  • Candidate must possess at least a Bachelor’s/College Degree
  • Preferably with at least 1 year experience in Recruitment Processing Outsourcing OR 2 years BPO experience who wants a career shift
  • Amenable to work on a morning to mid-shift schedule
  • Amenable to work during weekends and holidays
  • Amenable to work in Ortigas Centre, Pasig City
  • Can start IMMEDIATELY

JOB DESCRIPTION

  • Assist the Recruitment Supervisor in various recruitment related tasks
  • Conduct interviews and orientations for potential home-based employees in the US
  • Make sure that all correspondences from the applicants are properly addressed
  • Compile the requirements needed by the home-based employees
  • Orient in-coming home-based employees regarding their tasks and other requirements
  • Report their tasks on a daily basis
  • Consolidate reports at the end of day to be submitted to the Recruitment team

PERKS

  • Salary range is from Php 17,000 – Php 21,000
  • Morning or mid-shift schedule
  • HMO on day 1
CUSTOMER SERVICE REPRESENTATIVE - FINANCIAL

QUALIFICATIONS

  • At least 1st year college with 6 months BPO experience, preferably handled disputes and credit card account/PHONE BANKING
  • MUST be willing to do shifting schedules, holidays and weekends
  • Willing to work in Alabang, Muntinlupa City

JOB DESCRIPTION

  • Provide client care and respond to inquiries
  • Analyze database for accuracy and completion
  • Investigate and confirm reference credibility
  • Update reference contact information within database
  • Contact HR departments to obtain a comprehensive employment verification
  • Contact Records Department of schools and conduct background screening services by verifying education details
  • Conduct reference interviews to examine and verify applicants’ general performance in their previous work
  • Update database and complete verification report

PERKS

  • It’s a start-up company, promotion in less than 6 months for performers
  • Salary package is at Php 24,000 – 26,000
  • 15% night differential
  • HMO after 3 months plus 1 dependent per year
CUSTOMER SERVICE REPRESENTATIVE - HEALTHCARE

QUALIFICATIONS

  • Completed at least 2 years in college with no back subjects
  • With at least 6 months call center experience handling any US account
  • Amenable to do night shifts, holidays and weekends
  • Must be amenable to work in McKinley, Taguig

RESPONSIBILITIES

  • Will be assisting HMO members with their inquiries
  • Assist customers with their claims

PERKS

  • Salary is at Php 20,000
  • 10% Night Differential
  • HMO on day 1, plus dependents upon regularization
VERIFICATION SPECIALIST

JOB DESCRIPTION

  • Provide client care and respond to inquiries
  • Analyze database for accuracy and completion
  • Investigate and confirm reference credibility
  • Update reference contact information within database
  • Contact HR departments to obtain a comprehensive employment verification
  • Contact Records Department of schools and conduct background screening services by verifying education details
  • Conduct reference interviews to examine and verify applicants’ general performance in their previous work
  • Update database and complete verification report
  • Other duties as may be required

QUALIFICATIONS

  • Bachelor’s / college degree holder
  • With or without call center experience is OK
  • Willing to work in McKinley, Taguig City
  • Willing to work at night, do shifting schedules and holidays

PERKS

  • Salary is at Php 22,600++
  • Weekends Off
  • 20% night differential
  • HMO on the 4th month with dependents
  • Life insurance
  • Retirement benefits after 3 years
DAYSHIFT AND NON-VOICE PH REGISTERED NURSES

QUALIFICATIONS

  • Must be a Licensed Philippine Registered Nurse (RN)
  • With one (1) year hospital experience in ANY of the following areas:
    1. ICU
    2. Emergency Room
    3. Medical-Surgical Ward
    4. Operating Room/PACU
    5. Cardiac/Telemetry
    6. Academe (Clinical Instructors)
  • Volunteer hospital work considered in the total tenure
  • Should have knowledge of healthcare/medical/pharmacy terminologies
  • Willing to do shifting schedules, holidays and weekends
  • Must be willing to work in McKinley, Taguig

RESPONSIBILITIES

  • Responsible for reviewing, researching, investigating, and triaging all types of appeals and grievances

PERKS

  • Salary is at Php 24,000
  • 20% Night Differential for night shift schedules
  • Day shift and purely non-voice accounts available
  • HMO on day 1, plus dependents upon regularization
  • All expense paid USRN training review and board
TRAVEL CONSULTANTS

QUALIFICATIONS

  • At least High School graduate
  • Preferably with call center experience but NOT REQUIRED
  • Candidates with previous travel agency experience are encouraged to apply
  • Handled Booking, Ticketing, Cancellation, Refunds, Reissuance, EMD, Revalidation, Void on GDS systems, such as : Amadeus, Sabre, and Galileo
  • Experience selling group packages and multi-travel packages (non-air and air)
  • Average to above average English communication skills
  • Willing to do shifting schedules; Will cover US, UK, Australia and New Zealand campaigns
  • Willing to work in McKinley, Taguig

PERKS

  • Salary package is up to P25,000 – 35,000 (depending on the candidate’s background)
  • HMO on day 1 with P150,000 HMO coverage
CUSTOMER SERVICE REPRESENTATIVE - MEDICAL DEVICES

QUALIFICATIONS

  • Completed at least 2 years in college without back subjects with 2 years BPO experience in a voice campaign, preferably healthcare account
  • Knowledgeable with Medical Devices
  • Excellent Communication Skills
  • Must be willing to do shifting schedules, holidays and weekends
  • Willing to work in McKinley, Taguig City

JOB DESCRIPTION

  • Answer phone inquiries regarding medical bills submitted on claims
  • Providing the payment status on submitted bills
  • Reviewing for duplicates
  • Providing explanation for unpaid bills
  • Apply payment policies

PERKS

  • Salary is at Php 23,000
  • PHP 30,000 joining bonus that will onboard on Oct. 30 for the Medical Devices acount
  • 10% Night Differential
  • HMO on day 1, plus dependents upon regularization
TICKETING AGENTS

QUALIFICATIONS

  • At least High School graduate
  • Preferably with call center experience but NOT REQUIRED
  • Candidates with previous travel agency experience are encouraged to apply
  • Handled Booking, Ticketing, Cancellation, Refunds on online booking systems
  • Average to above average English communication skills
  • Willing to do shifting schedules; Will cover US, UK, Australia and New Zealand campaigns
  • Willing to work in McKinley, Taguig

PERKS

  • Salary package is between P18,000 – 32,000 (depending on the candidate’s background)
  • HMO on day 1 with P150,000 HMO coverage
RESEARCH OFFICER

QUALIFICATIONS

  • Candidate must possess at least a Bachelor’s/College Degree, in any field or have completed at least 2 years of college / university
  • Degree holders of medical-related courses as well as those who completed at least 2 years in college, must have at least 1 year BPO experience
  • Excellent English communication skills both written and verbal
  • Typing speed of at least 35 WPM
  • Willing to start on October 23, 2017
  • Must be a morning person, day shift schedule only
  • Amenable to work in McKinley, Taguig City

JOB DESCRIPTION

  • Record all information relating to verifications on the group platform, including mandated attempts in real time
  • Ensure all operations logs are recorded accurately and in real time
  • Commence all verifications accurately and within required time frames

PERKS

  • Salary package is from Php 16,000 – Php 19,000
  • Morning schedule
  • Weekends Off
  • 20% night differential
  • HMO on the 4th month with dependents
  • Life insurance
  • Retirement benefits after 3 years
CUSTOMER SERVICE REPRESENTATIVE - TRAVEL

QUALIFICATIONS

  • At least High School graduate
  • Preferably with 1 year experience in the BPO industry handling international campaigns
  • Amenable to work at night, do shifting schedules, holidays, and weekends
  • Amenable to work in McKinley, Taguig City
  • Can start IMMEDIATELY

JOB DESCRIPTION

  • Process all incoming calls and manage requests, changes and cancellations
  • Handle members’ email queries, in accordance with company procedures
  • Input and access data on multiple systems

PERKS

  • Start-up company, promotion is very real and very easy!
  • Salary is at P22,500
  • HMO for you and your dependents upon regularization
HEALTHCARE SUPPORT REPRESENTATIVE (SEASONAL ACCOUNT)

QUALIFICATIONS

  • At least 2nd year college
  • With 1 year BPO experience, handled international CSR accounts
  • Willing to work as a 5-month project-based employee
  • MUST be willing to start by October 16, 2017
  • MUST be willing to do shifting schedules, holidays and weekends
  • Willing to work in Pasay City

PERKS

  • Salary is at P23,000 – P26,000 (inclusive of performance incentives)
  • Plus P5,000 completion bonus
  • Guaranteed weekends off
CUSTOMER SERVICE REPRESENTATIVE - MEMBERSHIP ACCOUNT

QUALIFICATIONS

  • At least 2nd year college
  • With 1 year BPO experience, handled international CSR-telco account
  • No to hoppers
  • MUST be willing to start by October 30, 2017
  • MUST be willing to do shifting schedules, holidays and weekends
  • Willing to work in Pasay City

PERKS

  • Salary is at P22,500
  • Employee HMO coverage with up to 2 dependents after 18 months
SALES ASSOCIATE - HOTEL RESERVATIONS

QUALIFICATIONS

  • At least 2nd year college
  • With 1 year BPO experience in Telco sales
  • No to hoppers
  • MUST be willing to start by mid-November
  • MUST be willing to do shifting schedules, holidays and weekends
  • Willing to work in Pasay City

PERKS

  • Salary is at P22,500
  • Employee HMO coverage with up to 2 dependents after 18 months
  • FREE US and Singapore tours for top performers
TECHNICAL SUPPORT REPRESENTATIVE

QUALIFICATIONS

  • At least 2nd year college
  • With 1 year BPO experience, preferably handled international TSR-telco account
  • No to hoppers
  • MUST be willing to start by end of November
  • MUST be willing to do shifting schedules, holidays and weekends
  • Willing to work in Pasay City

PERKS

  • Salary is at P22,500
  • Employee HMO coverage with up to 2 dependents after 18 months
CUSTOMER SERVICE REPRESENTATIVE - HEALTHCARE

QUALIFICATIONS

  • Completed at least 2 years in college with no back subjects
  • With at least 6 months call center experience handling any US account
  • Amenable to do night shifts, holidays and weekends
  • Must be amenable to work in Quezon City

RESPONSIBILITIES

  • Will be assisting HMO members with their inquiries
  • Assist customers with their claims

PERKS

  • Salary is at Php 19,000
  • 10% Night Differential
  • HMO on day 1, plus dependents upon regularization
DATA ENCODER (NON VOICE LOCAL ACCOUNT)

QUALIFICATIONS

  • Vocational Graduate / 2-year Course Graduate, K-12 Finishers OR Bachelor’s Degree Holders (diplomas should be available during the screening process)
  • Prior experience in handling Credit Investigation projects or back office work is preferred
  • Detail oriented
  • Excellent eye vision and working speed
  • Fast reader
  • Excellent computer literacy and typing speed of 50-60 words per minute with 90-100% accuracy
  • No call center experience required
  • NBI clearance should be available during the screening process
  • Willing to work in Pasong Tamo, Makati City
  • MUST be willing to work a fixed schedule from 9PM – 6AM and work on holidays and weekends

RESPONSIBILITIES

  • Performs data entry based on scanned application forms using an in-house data entry system
  • Perform dual data entry on all critical fields on form
  • Auto-populate certain fields based on values from other fields and cross reference files as provided on the application form
  • Conduct proof-reading with a 100% error-free result
  • Submit completed data entry file in the system

PERKS

  • Php 12,000 basic salary – Php 18,000 (including incentives)
  • Additional Php 1,000 basic salary and Php 1,000 allowance after 6 months, Junior Level can earn up to Php 20,000 including incentives
  • Possible promotion after 1 year to senior level and could earn up to Php 28,000
  • 10% night differential
  • 5 sick leaves after 1 year of service and it can be convertible to cash
  • 13th Month Pay
  • Health card for married individuals inclusive of spouse and up to 2 children
CUSTOMER SERVICE REPRESENTATIVE - LEVEL 2

JOB DESCRIPTION

  • Provide client care and respond to inquiries
  • Analyze database for accuracy and completion
  • Investigate and confirm reference credibility
  • Update reference contact information within database
  • Contact HR departments to obtain a comprehensive employment verification
  • Contact Records Department of schools and conduct background screening services by verifying education details
  • Conduct reference interviews to examine and verify applicants’ general performance in their previous work
  • Update database and complete verification report
  • Other duties as may be required

QUALIFICATIONS

  • At least High School graduate
  • At least 2 years of international BPO experience handling a voice account
  • Willing to work in McKinley, Taguig City
  • Willing to work at night, do shifting schedules and holidays

PERKS

  • Salary is at Php 27,500
  • Weekends Off
  • 20% night differential
  • HMO on the 4th month with dependents
  • Life insurance
  • Retirement benefits after 3 years
Apply Now

What's in it for you?

   HMO for you and your family
   10 sick leaves (convertible to cash)
   10 vacation leaves
   Night differential
   Performance based incentives
   Weekends off
   Day shift and mid shift campaigns
Note: Perks may vary depending on the company
Walk In

Visit us

Monday to Friday, 9am-5pm (except holidays)
35th Floor Robinsons Equitable Tower, ADB Ave., Ortigas Center, Pasig City near Robinsons Galleria
Look for: Malen Bautista
Bring the following:
  • Two (2) copies of your resume
  • Valid ID