Posted Date: 01-Oct-2019 | Closing Date: 31-Oct-2019
Job Overview
Region Province: National Capital Region, Metro Manila
City: Taguig City
Industry: Call Center
Employment Type: Permanent
Position Level: 6 Months to 1 Year Experience Employee
Monthly Salary: Not specified
Specialization: Customer Service
Educational Attainment: Bachelor's / College Undergraduate
Work Experience: 2 years
Preferred Age: None
Preferred Gender: None
Office Location
  12/F Three World Square Building 22 Upper McKinley Road, McKinley Hill Taguig City, Philippines

No Map Details

Job Responsibilities

Ensures delivery of
excellent customer service through accurate processing of customers’ requests,
communication, and coordinating with other departments to resolve inquires.
First point of customer contact for investigation of invoice discrepancy,
return of product, tracking of orders, etc. Builds and maintain business
relationship with strategic customer base by providing prompt and accurate
service so as to ensure customer satisfaction.

Job Requirements

Requirements:



Education: degree or 2 years of University
education. Bachelor’s degree, 4 years, preferred.



Experience:



Basic: One (1) year in a comparable customer service
experience 



 



Preferred: Two (2) years, plus, of customer service
experience within the technology industry or call center environment
Collaboration and Influence Results Oriented Judgment and Decision Making
Customer Mindset Top of Mind Team Leadership Strategic and Global Mindset
Change Agent 

Others

Not Specified