Posted Date: 04-Dec-2018 | Closing Date: 03-Jan-2019
Job Overview
Region Province: National Capital Region, Metro Manila
City: Makati City
Industry: Call Center
Employment Type: Permanent
Position Level: 6 Months to 1 Year Experience Employee
Monthly Salary: Not specified
Specialization: Others
Educational Attainment: High School Diploma
Work Experience: 1 year
Preferred Age: None
Preferred Gender: None
Office Location
  Makati, Metro Manila, Philippines

No Map Details

Job Responsibilities

  • Responsible for the customer service phone queue (for all incoming customer calls and must ensure that service levels are met on a consistent basis).
  • Listen attentively to customer inquiries and issues over the phone and utilize available resources to address the customer’s concerns/needs
  • Educate customers about products and services, as well as provide assistance in using customer self-help tools
  • Able to identify opportunities for cross-selling and up-selling, especially providing solutions from available products and services based on customer’s concerns/needs

Job Requirements

Must have at least 6 months of BPO experience
Sales/upselling, customer service, and customer retention experience  is a plus
Must be good in multitasking 
Excellent communication skills
Basic technical knowledge preferred
Okay with Graveyard shift and shifting schedule

Others

Send us your CVs at recruitment@asiapremieronesource.com

or


Walk-in to our office at 
Ground Floor, The Peak Tower, 107 L.P. Leviste Street, Salcedo

Village, Makati City





 

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