Customer Service Representative
Posted Date: 14-Feb-2019 | Closing Date: 16-Mar-2019
Job Overview
Region Province: National Capital Region, Metro Manila
City: Pasig City
Industry: Call Center
Employment Type: Permanent
Position Level: 6 Months to 1 Year Experience Employee
Monthly Salary: 21,000 - 30,000
Specialization: Others
Educational Attainment: Bachelor's / College Undergraduate
Work Experience: 1 year
Preferred Age: 18 - 35
Preferred Gender: None
Office Location
  Pasig, Metro Manila, Philippines

Job Responsibilities

The Customer Service Representative is responsible for developing and maintaining partnerships to generate and increase business by serving as a front line customer service contact for clients. This includes but not limited to:
- Provides assistance by resolving customer inquiries to achieve customer satisfaction and substantially contribute to the company's sales volume goals.
- Analyzing the customer's needs by suggesting alternate products as a replacements for out of stock items.
- Provides initiatives in delivering administrative assistance to the team.
- Recommend improvements to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole.
- Exhibits strong ownership and accountability in mailbox and all tasks assigned. Strong attention to details and adhere on all updates/changes on process. Demonstrate initiative to handle and complete projects.

Job Requirements

- Open to all fresh graduates (any course)
- Open to all college undergraduate with at least 1 year solid BPO experience
- Prior experience in a BPO organization is a plus
Skilled in:
- Strong verbal, written and grammatical
- Strong English communication skills
- Amenable to work in shifting schedule)
- Open to work in Ortigas

- Competitive Base Pay + Allowances
- Night Shift Differential
- Vacation leaves and Sick leaves
- HMO + Life Insurance
- Free meals, soda, coffee


Interested candidates my send their CV's to:

We also accept walk-in applicants from Monday to Friday, 7pm to 10pm
Visit our office at 36th Flr., Unionbank Plaza, Meralco Avenu, Ortigas Pasig

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