|Region Province:||National Capital Region, Metro Manila|
|Position Level:||6 Months to 1 Year Experience Employee|
|Monthly Salary:||21,000 - 30,000|
|Educational Attainment:||Bachelor's / College Undergraduate|
|Work Experience:||1 year|
|Preferred Age:||18 - 35|
The Customer Service Representative is responsible for developing and maintaining partnerships to generate and increase business by serving as a front line customer service contact for clients. This includes but not limited to:
- Provides assistance by resolving customer inquiries to achieve customer satisfaction and substantially contribute to the company's sales volume goals.
- Analyzing the customer's needs by suggesting alternate products as a replacements for out of stock items.
- Provides initiatives in delivering administrative assistance to the team.
- Recommend improvements to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole.
- Exhibits strong ownership and accountability in mailbox and all tasks assigned. Strong attention to details and adhere on all updates/changes on process. Demonstrate initiative to handle and complete projects.
- Open to all fresh graduates (any course)
- Open to all college undergraduate with at least 1 year solid BPO experience
- Prior experience in a BPO organization is a plus
- Strong verbal, written and grammatical
- Strong English communication skills
- Amenable to work in shifting schedule)
- Open to work in Ortigas
- Competitive Base Pay + Allowances
- Night Shift Differential
- Vacation leaves and Sick leaves
- HMO + Life Insurance
- Free meals, soda, coffee
Interested candidates my send their CV's to: email@example.com
We also accept walk-in applicants from Monday to Friday, 7pm to 10pm
Visit our office at 36th Flr., Unionbank Plaza, Meralco Avenu, Ortigas Pasig