Posted Date: 01-Oct-2019 | Closing Date: 31-Oct-2019
Job Overview
Region Province: National Capital Region, Metro Manila
City: Taguig City
Industry: Call Center
Employment Type: Permanent
Position Level: 1-4 Years Experience Employee
Monthly Salary: Not specified
Specialization: Customer Service
Educational Attainment: Bachelor's / College Undergraduate
Work Experience: 2 years
Preferred Age: None
Preferred Gender: None
Office Location
  12/F Three World Square Building 22 Upper McKinley Road, McKinley Hill Taguig City, Philippines

No Map Details

Job Responsibilities

The Specialist is
responsible for basic, complex or advance functions of Order Management and for
executing job duties with speed and accuracy in a fast-paced environment. In
addition to servicing the customer, the Specialist provides assistance and
support to other members of the Sales Organization and Sales Support Teams, and
Management. The Specialists organizes and sets priority of their assigned order
entry workload for efficient execution. When appropriate, escalates issues and
orders to a senior member of the Sales Organization and/or Management. They
are, as well, reliable in coaching and development of their team members.

Job Requirements


Education: AA degree or 2 years of University
education required (BA/4 year degree preferred) 


Fresh Graduates are also welcome to apply

Preferably one or two years’ previous support/customer service
experience is strongly recommended Minimum one year in any Ingram Micro process
or 1 to 2 years previous sales/customer service experience is preferred

Basic understanding of Ingram Micro programs and services is
desirable Moderate to advanced personal computing or keyboarding

Basic to moderate knowledge of Excel required Strong
organizational skills and problem solving agility also required

Possesses a high degree of confidence and positive attitude

Effective oral and written communication skills and good command
of English language and grammar necessary

Communicate effectively by telephone and in group meetings and


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